FAQ
Frequently Asked Questions (FAQ)
Orders & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 1-2 business days. Shipping times vary based on location:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
Q: Do you offer international shipping?
A: At this time, we only ship within the United States. Stay tuned for international shipping updates!
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can also track your order from the Order Status page.
Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy. Items must be unused and in original packaging. To start a return, contact us at drippristine4k@gmail.com.
Q: How long does it take to process a refund?
A: Once we receive your return, refunds are processed within 3-5 business days back to your original payment method.
Product Information
Q: Are your tools made for professionals?
A: Yes! Our tools are built for roofers, by roofers—ensuring durability, precision, and efficiency on every job.
Q: Do you offer bulk discounts?
A: Yes! For bulk orders, reach out to us at drippristine4k@gmail.com for special pricing.
Other Questions
Q: How can I contact customer support?
A: You can contact us via email at drippristine4k@gmail.com during business hours.
Q: Do you have a warranty on your tools?
A: No.
🚀 Still have questions? Contact us anytime – we’re happy to help!